Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t At Saajh Stories, we strive to deliver the finest quality products with every order. However, please review our policy carefully before making a purchase:
Mandatory Unboxing Video: To be eligible for any return or exchange, customers must share a clear, uninterrupted video of opening the parcel. This helps us verify any damage or discrepancy. Requests without this video will not be considered.
Damaged / Incorrect Products: In case you receive a damaged or incorrect item, please notify us within 24 hours of delivery along with the unboxing video and images.
Exchange Eligibility: Exchanges are only applicable for damaged or incorrect products, subject to verification.
No Returns on Bralettes & Blouses: Due to hygiene and customization considerations, bralettes and blouses are not eligible for return or exchange.
No Returns for Preference Issues: We do not accept returns or exchanges for reasons such as colour variation, fabric preference, or change of mind.
Replacement Policy: In case of a verified issue, the product will be replaced with an alternate item of similar value, subject to availability.
Quality Check: All products undergo strict quality checks before dispatch to ensure you receive the best.